What should you do if your commercial EV chargers keep going offline?
What does offline actually mean? Offline usually indicates a loss of communication with the backend platform rather than a hardware failure. Some chargers continue charging whilst offline, others cannot. Identify patterns Determine whether one charger or multiple chargers are affected, whether faults occur at specific times and whether they coincide with power interruptions or firmware […]
How often should commercial EV chargers be serviced?
Why there is no universal servicing interval There is no single legal requirement specifying a fixed servicing interval for every charger. Usage, environment, manufacturer guidance and previous inspection findings all influence maintenance frequency. Usage matters more than age A lightly used office charger and a busy retail charger of the same age may require very […]
Who is responsible for maintaining commercial EV chargers?
Responsibility is not always ownership Landlords, managing agents, FM providers, electrical contractors and software providers may all play a role. Responsibilities should be clearly documented to avoid maintenance tasks falling between organisations. Different properties create different responsibilities Office buildings, business parks, residential developments and public charging locations all require different management models depending on ownership […]